This document sets out the Terms & Conditions of purchasing on naturehommage.com and is applicable to every worldwide country. Nature Hommage reserves the right to reject the returns of goods which are not returned in accordance with our Shipping & Returns Policy.
Shipping & Duty
Once you’ve placed an order you will receive an order notification via email, letting you know we have received your order. All orders will have free shipping within Europe and €16.99 outside Europe.
Some international shipments may get an extra fee depending on which country you are purchasing from. You as a customer are responsible for customs duties. All of our items are being shipped from Sweden.
If you're not satisfied with your purchase you're able to return your item within 30 days. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, use the enclosed return label to send back your items. Make sure to cover up or remove the original delivery barcode on the box.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
We replace items if they are defective, damaged or if you need another size. If you need to exchange it, send us an email at email@example.com. We provide free exchanges for all purchases. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you do not understand the below Terms & Conditions, or if you have any questions, please contact firstname.lastname@example.org